We specialize in the replacement and installation of main water service lines – the line that brings fresh water to your home. This pipe starts at your water meter and travels underground, through your yard and comes into your home either through your basement wall, your crawlspace, or through the concrete in your slab. In older homes, this pipe is made of copper, pvc, galvanized steel, or the dreaded “blue poly.” In the ground, copper oxidizes (think green rust). Galvanized steel rusts terribly, releasing rust particles into your drinking water. Not to mention that all that rust causes potentially serious leaking issues. PVC has a tendency to crack with temperature changes. And blue polybutylene? Well, if you aren’t one of the hundreds of thousands of homeowners who suffered through this nightmare of a product, we’ll give you a quick summary. Blue polyethylene (later replaced with a similarly faulty product called BlueMax) is a type of plastic water pipe designed to be a cheap alternative to copper. It was, until homeowners started experiencing high water bills and pools of water in their yards. It was then that we learned that blue poly was particularly susceptible to pinhole leaks and cracking due to the natural chlorine content of our water. The chlorine attacked the walls of the pipe, weakening it to the point of small pinholes, and sometimes complete breakage. There was a large class-action lawsuit filed against the manufacturer of blue poly in order to reimburse all the homeowners that were forced to have their waterlines replaced due to the faulty product. This lawsuit is now over and is no longer in effect. It is because of these experiences with other materials that we install all of our new water service lines in a product called Black Poly. Known to plumbers as PEX (cross-linked polyethylene), or P.E. pipe, this material is what blue poly SHOULD have been. Completely flexible, black poly safely expands and contracts with temperature changes, is impervious to chlorine and other minerals, is rust-proof (being plastic), and is an all-around tough product. So tough, in fact, that we back EVERY waterline installation with a pro-rated 25-year warranty on the pipe itself, plus a 10-year warranty on parts and labor. We have personally installed over 24,000 waterlines in this material, with ZERO recalls due to product integrity. We also use brass fittings to connect the pipe to your water meter and house plumbing, eliminating plastic fittings’ tendency to crack under stress. Black poly is also much less expensive to produce than copper, often saving you, the homeowner, hundreds of dollars on installation costs. Speaking of installation, we know what you’re thinking. “You’re going to have to tear up my yard, making a mess!” Not true. We use a trenchless, boring technology to install your new waterline with minimal damage to your yard and landscaping, often leaving you wondering if we were ever there. Sometimes, depending on the nature of your yard or landscaping, we HAVE to make a narrow trench from the meter to your house, or at least part of the way. This is due in part to tree roots, large rocks, or other obstacles that simply get in the way. Nevertheless, we will leave your yard in EXCELLENT condition. Due to our boring technology, we are also able to safely avoid your buried utilities, such as electricity, cable, and gas lines. Our installation includes, if necessary, penetrating your basement wall in place of your old service line to ensure that the new, high-quality waterline extends all the way into your home, not stopping short just outside. We will also flush your new waterline to ensure that no dirt, clay, or any other small particles make their way into your home’s water system. Have a larger home or business that requires a larger diameter main waterline? No problem. We will assess the water demands of your property and determine the proper size line for you, ensuring excellent volume and pressure at all times. Have an extra-large front yard? Again, no problem. No matter the length, we are up to the task. And of course, all new water service lines are installed per code with the correct fittings and installation procedures. The best part? We’ll match or beat ANYONE’s price. When it comes to waterlines, experience counts. And with over 24,000 new water service installations behind us, we’ve seen it all.