I had a stopped up kitchen sink and dishwasher late on a Friday. I was to leave town the next day on vacation. Ridgeway was able to accommodate my tight schedule by coming first thing Saturday morning and fixing the problem. Troy was my technician and was very friendly and personable. He was prompt in his arrival time. He listened to the problem and it was fixed without incident. I was able to leave on time for my vacation thanks to Troy and Ridgeway. I will totally use this company again and recommend them to my friends and family.
I have nothing but great things to say about Ridgeway! In my initial phone call to Alan, I learned a lot about my particular situation and what my options were. I had several questions and he took the time to explain everything to me in simple terms. I also felt the quality and timeliness of his team's work would be excellent...and it was! Salvador replaced my hot water heater and busted water line (60 feet) in about 3 hours. He showed me the work, stuck with his quote and left minimal digging areas in my yard. Excellent quality; excellent deal! I highly recommend Ridgeway Mechanical/Plumbing!
Salvador was great and was able to replace our entire water line without digging up our yard no damage to grass or flowers. He and his assistant were fast and resourceful. Derrick replaced our water heater and pressure valve at the same time as well as two other jobs i gave him after he arrived. All work was done by 1pm and the yard looked as if they hadn't been there. They stuck to the original estimate despite unforeseen problems that were out of their control. I highly recommend Ridgeway and would call them again anytime I need plumbing help.